Help

Help

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How can I register on CoachClub Corporate ?

How can I register ?

With your online coach, work out from your own home, with no restraints and with unlimited access ! Your Sports and Well-being program on CoachClub Corporate is tailor-made for you depending on your world, abilities, goals, physical abilities, health condition and availability. Your trainer will follow you, motivate you and adjust your program in real time, depending on your progress. In addition to your customized Sports and Well-being program, you will have unlimited access to over hundreds of videos. 

To do so, it’s easy ! Register for free on http://corporate.coachclub.com/en and fill out the information form. Indicate:

·         Your world

·         Your first and last name

·         Your email address: this information is essential to receive your sessions and confirmation email.

·         Your password: keep it in a secure place. It will help identify you on the CoachClub Corporate website.

·         Your company code: this code is provided by your employer and will let you access your Sports and Well-being program for free. 

Then, fill out the form with your personal information (date of birth, height, weight), your goals, physical abilities, health condition and availability. Your coach will build your customized program based on the answers you give!

Once your registration is complete on CoachClub Corporate, a confirmation email will be sent to you.

Where can I find my company code ?

The company code is provided by your employer to access your Sports and Well-being program on CoachClub Corporate. Please ask your employer for this code.

If you are certain that you do not possess a company code, click « OK » to be redirected to http://us.coachclub.com/ made specifically for individual customers..

How to use CoachClub Corporate ?

CoachClub Corporate is very easy to use thanks to its menu :

At the top of each CoachClub Corporate page, you will find :

Your My CoachClub (My next session) homepage : This is the first page you access when you connect to CoachClub Corporate. From here, you can view your next programmed session on CoachClub Corporate.

The tabs will let you navigate the rest of CoachClub Corporate :

·         My sessions : to check out disciplines other than those part of your program.

·         My Calendar : to see your log history and your past and future sessions.

·         Your Coach’s selection: to review all the important movements used in your sessions. Your coach will explain these movements in detail.

·         My Stats : you can access your personal statistics calculated based on your CoachClub Corporate sessions and follow your progress.

·        My profile : you can indicate and modify your personal information. You can also change your goals, weight and other information. These will help us create a new program for you.

·         My account : you can manage your personal identification information (email address, password…) and choose the parameters of your email notifications.

I would like additional advice.

You will find all the technical details of each exercise under « My program » and « My coach’s selection « . As you move forward, each new movement your coach shows you is detailed.

 

Exclusive information, tips, discounts… : get all these advantages by liking our Coachclub Facebook page here. Tips, games and special offers will be at your fingertips!

What is my profile ?

This is a questionnaire created by health professionals, such as renowned French cardiologist Alain Ducardonnet. Your answers will enable us to adapt your customized program according to your history, health condition and physical abilities. This health form will also determine whether you are subject to cardio-vascular risks.

The pain chart lets us warn you if one of your sessions includes exercises that could put you at risk of feeling pain in the areas you have mentioned. You will then have to adapt your exercises or modify your program. 

Why should I complete my profile ?

One of our requirements at CoachClub Corporate is professionalism. To create a program, it is essential to answer all the questions about health, sports and personal information. Questions with a * are mandatory. We recommend that you fill out the form carefully to create a program that fits your needs and abilities.

My personal information

To use CoachClub Corporate, you must confirm your email address to ensure that it is valid. With an invalid email address, you will not be able to receive your session notifications. For security reasons, we will not be able to send you your password once your account is confirmed. 

How can I modify my personal information (email, password...) ?

Your personal information can be changed on the page « My account », under « My personal information ».

1) If you wish to change your password, click on « Modify » next to « Your password ». Your current password will be required for security reasons. You will then enter your new password and confirm it.

2) If you wish to change your email address, click on « Modify » next to « Your email ». Enter your new email where appropriate. 

How can I cancel my CoachClub Corporate registration ?

Go to « My account », under « My personal information » and click on « To cancel your CoachClub Corporate membership ».

Warning : by cancelling your CoachClub Corporate membership, you will no longer be able to access your program, your stats and your calendar. Your data will be permanently erased. 

How does CoachClub Corporate respect confidentiality of my personal information?

CoachClub Corporate abides by current laws of personal information  rights. We will not disclose your personal information without your consent.

What are the worlds ?

CoachClub Corporate presents 4 worlds : Gentle Training, Get into Shape, Energy and Performance and Zen Attitude. Choose your world according to your preferences, personality and mood. You trainer will create you Sports and Well-being program thanks to this world, which focus on specific disciplines. 

How do I change my world?

You can change your world at any given moment under « My profile », « My goals ». 

My goals have changed : how can I modify them ?

By clicking on « My profile » and « My goals », you can change your first and second goals. Make sure you click “Save” at the bottom of the page.

Any change in your goals will lead to the creation of a new program. Your older sessions will always stay available under « My calendar ». 

How can I change the length of my program sessions?

Under “My profile” and “My goals”, you may change the length of your sessions.

If you do not allow enough time for your session to achieve your goal, a window will pop up to tell you the allotted time is insufficient. Our philosophy is to help you achieve your goals rapidly. 

How can I change the number of sessions I do per week ?

Under “My profile” and “My goals”, you may change the number of sessions per week.

If you do not allow enough sessions to achieve your goal, a window will pop up to tell you the number of sessions is insufficient. Our philosophy is to help you achieve your goals rapidly. 

How is my CoachClub Corporate program created ?

The CoachClub Corporate program is created by an artificial intelligence algorithm made by technicians, doctors, mathematicians and sport trainers.

CoachClub Corporate can offer you a customized workout plan depending on your world, goals, physical abilities, health condition and availability. 

I would like additional advice. What should I do?

You will find all the technical details of each exercise under « My program » and « My coach’s selection « . As you move forward, each new movement your coach shows you is detailed.

 

Exclusive information, tips, discounts… : get all these advantages by liking our Coachclub Facebook page here. Tips, games and special offers will be at your fingertips!

How can I change the disciplines in my program ?

Under “My profile” and “My goals”, you may change the disciplines in your program depending on your goal.

However, please note that the disciplines presented in your program are there to help you reach your goal rapidly and securely.  

Why am I repeating the same session in my CoachClub Corporate program ?

After each session in your program, a questionnaire will appear. You must fill it out to allow us to make your program progress by telling how you felt during your workout.

Your program will progress smoothly so you can integrate movements. It is essential to practice moves shown by your trainers to let your body make the most of it and progress securely. That is why you might need to redo a session a few times before moving on to the next one. If you do not wish to redo it, fast forward to the end and fill out the questionnaire to validate your session. 

How can I change the level of my sessions ?

Thanks to the questionnaire at the end of the sessions, you can tell your coach how you felt during the workout.

Depending on your difficulty level, your next session will be adjusted. Each step of your program is essential to learn and integrate movements and choreographies. Thanks to your program, you will rapidly reach your goal. 

What are my sessions on demand ?

With your videos on demand, you can choose your workout among over 900 sport videos. Whatever your level is, thanks to CoachClub Corporate, you will find a session that fits your needs.

Access our entire catalogue and choose disciplines such as yoga, aerobics, Body sculpt, abs and glutes…  

Your end-of-session questionnaire

After you work out, a questionnaire will appear. You need to fill it out and tell us how you did with your work out. With this information, we can adapt the next sessions of your program. 

How does the questionnaire affect my progress?

Depending on your session level and your answers to the questionnaire, your next session will be adapted and an easier or harder session will be presented. Our goal is to deliver a customized program that will let you evolve according to your feelings. 

I have noticed technical issues in a video. What should I do ?

We first recommend that you start your video, hit pause and allow it to download before playing it.

Your videos require the Flash Player software. We recommend you download the latest version of this software. Then, you will need to restart your computer before playing your video..

 

You can also use a different player by clicking on the link below the video. It will switch players automatically. You can go back to Flash Player by clicking on the link again.


We advise you to use the Google Chrome search engine. 

What should I know about search engines to access the CoachClub Corporate website ?

Our videos should work with all search engines. However, we recommend you use Google Chrome for optimal quality.

If you use a Mac, you will need to go through Mozilla Firefox to access your videos. CoachClub Corporate cannot guarantee quality video with Safari or Opera. 

What are the notifications for ?

CoachClub Corporate was created to help you stay motivated and to accompany you on your journey to your goal. Your email notifications will remind you that a session is available to you that day.

How can I activate/deactivate my notifications ?

When you create an account on CoachClub Corporate, we automatically sign you up for session notifications.

To manage your notifications, go to « My account », under « My notifications ». You can select whether you wish to receive these.